beNEFITS

• No Data Caps.
• No Shared Connections.
• 24/7 Local Technical Support.
• 10 FREE E-mail Accounts (10 GB each) Additional e-mail accounts are $2 each
• Unlimited High-speed Internet Access
• WIFI - Connect multiple computers to a single internet connection.

• Static IP                                                                       $ 7.50

  Static IP address is an IP address that doesn't change. It is useful if you host a website from home, have a file server in your network, are using networked printers, are running a print server, or if you use a remote access program. Because a static IP address never changes, other devices always know exactly how to contact a device that uses one.One time fee for installation and setup is $65.

• Managed WI-FI                                                          $ 9.98

  WI-FI is no longer an optional "EXTRA" for businesses. It has become a critical component of the connectivity. Just think about how many devices you are using in your home or business. Stop fighting with your wireless network and battling device connectivity. There are so many things that can interfere with your signal. Let us deal with it for you.

  

  Randolph Communications installation is to demarcation point. Installation does not include inside wiring or telephone jacks. A NIC is required to connect to the internet device. If the customer provides a NIC, then the customer must install and configure the card. Customer will incur labor charges if their physical internet location is changed, and Randolph Communications performs on-premise work or central office work to restore internet service. Fiber does not keep your phone on when the power is out. A battery backup will supply power for a period of time. Additional battery back-ups are available for purchase. Additional base unit(8hr) is $110.94, Flex Battery(4hr) is $53.47/ea.

• Wire Maintenance

  For just a few dollars per month, you could save a lot of time, money, and hassle in the event you experience problems with your telephone service that is determined to be in customer-owned equipment. If you don't have a bundle then we strongly suggest that you choose one of our wire maintenance plans, to avoid possible unnecessary and costly repair charges on existing inside wiring and jacks.

  Plans                                                                    Price/Month

  Phone

  Phone & Internet

   

  $2.95

  $4.95

   

  *Wire Maintenance plans covers the costs to repair inside wiring and/or jacks as well as any service or labor charges to isolate the problem to customer-owned equipment.

Internet only plans do not require a phone line. Internet only plans require Inside Wire Maintenance and MyHome WI-FI. All internet bundles require MyHome WI-FI. The unlimited plan is for voice calls terminating within the continental U.S. (excludes Hawaii & Alaska) only. Calls not included in the Unlimited packages will be billed at tariff rates. Fiber does not keep your phone on when the power is out. A battery backup will supply power for a period of time. Additional battery back-ups are available for purchase. Additional base unit(8hr) is $110.94, Flex Battery (4hr) is $53.47/ea.   Speeds listed are maximum attainable download and upload speeds and are best effort delivered through a wired connection to the customer premise. Actual speeds may vary depending upon a variety of factors, many of which are related to the environment at the customer premise and the customer owned devices connecting to the broadband service such as wireless, device capabilities, number of devices and interferences all impact internet speed connections.

While many communications providers brag about utilizing "fiber" in their networks, unless they provide it all the way to the home, they do not compare. Randolph Communications is proving High Speed fiber optics all the way to your home with Fiber Connect. Fiber to the home (FTTH), or Randolph Fiber, is the delivery of a communications signal over fiber optics to a home or business. This fiber will replace the existing copper infrastructure such as telephone wires and coax cable. Fiber to the home is a method of providing higher bandwidth to consumers and businesses, which enables more robust video, Internet and voice services.

Connecting homes directly to fiber optic cable enables large improvements in the bandwidth that can be provided to consumers. Current fiber optic technology can provide two-way transmission speeds of up to 1000 megabits per second. Further, as cable modem and DSL providers are struggling to squeeze increments of higher bandwidth out of their technologies, ongoing improvements in fiber optic equipment are constantly increasing available bandwidth without having to change the fiber. That’s why fiber networks are said to be “future proof.”

Benefits

• Faster Internet Speeds
• HDTV
• Enhanced Voice Services
• Secure & Reliable Connection
• Increased Property Value

• Our Fiber Story:

  Randolph Communications Cooperative territory spans over seven counties, which means we serve 534.46 square miles of rural communities. Our goal has always been to provide the best customer service to our customers with the most advanced technology.

   

  Fiber is currently the best technology. Putting fiber in the ground is very time consuming and very expensive. Not to mention all the unknowns beneath the soil that come with plowing can add to construction costs.

   

  Some companies choose not to provide Fiber to the Home (FTTH) to their customers. However, that is not the case at Randolph Communications. Your Cooperative believes in you having the best. Did you know that 11,620 addresses already have fiber by them at this time, and an estimated 384,000 feet of fiber cable installed annually? We still have a way to go so your patience is important.

   

  So, what does this really mean? It means your Cooperative began constructing transport fiber in 1998. In 2011, we put the plow in high gear to really ramp up our FTTH efforts. To date, we have invested over $48Million in our fiber plant.

   

  Will it take time to get to everyone? Yes. How soon will the Coop be 100% fiber fed? That’s a good question. Remember we have already spent $39Million. To cover our entire Coop area is a $64Million project.  This is why our non-member areas are so important, like Spies, Chatham County, Sanford, Silk Hope, El Dorado, etc. The monthly revenues that come in from non-members support the fiber build within our Cooperative footprint. We would love to have 20 construction crews and be finished in two years, but that is not feasible.

   

  We are proud of where we are and even more excited about what the future holds.

   

  Fiber Optic Cable Additions: The chart below is based on the dollar amount that was spent on Fiber optic Cable additions.

   

  

Benefits of Managed WI-FI

Worry Free Installation:

Our Technicians will install and optimize your wireless network, ensuring that your router and access points are placed in an area which will give you the most effective connection to your wireless devices.

Cloud Based Management:

Your wireless network is at our fingertips with  our cloud based management portal. This gives our technicians real-time data on your router, access points and connected devices.

Predictable Wireless Performance:

By allowing us to manage your network we can troubleshoot more efficiently, quickly manage system traffic and map out networks.

Ease Of Deployment And Scalability:

Access points are easy to install and can be placed through out your home or business.

Local Service And Support:

Get help when you need it with our 24/7 technical support.

Extended Range And Coverage:

This flexible infrastructure can grow as the needs of your family or business grows. Need additional coverage? No problem. We can easily add additional WI-FI Access Points for a low monthly fee.